Privacy Policy
Last updated: October 29, 2026
Introduction
At Smartlinker, we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect information that we collect when you use our redirection service.
By using our services, you accept the practices described in this policy. We encourage you to read it carefully and contact us if you have any questions.
Information We Collect
We collect different types of information to provide and improve our services:
- Registration information: email address, name, and password when you create an account.
- Profile information: optional details you may provide, such as profile picture, biography, and links to your social networks.
- Usage data: information about how you use our service, including the links you create and redirection statistics.
- Device information: technical details such as IP address, browser type, operating system, and language preferences.
- Cookies and similar technologies: we use cookies to improve user experience and collect usage data.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our redirection services.
- To personalize your experience and offer relevant content and features.
- To communicate with you, including notifications, updates, and support messages.
- To analyze usage trends to improve the quality of our service.
Cookies and Similar Technologies
Cookies and analytics. Our website uses the cookies it needs to work and, only if you accept them in the cookie notice, analytics and ad-measurement cookies: Google Analytics (how many people visit and where they come from), Microsoft Clarity (how the site is used, with session recording and text fields masked) and the Meta pixel (to measure our ads on Facebook and Instagram). If you don't accept them, they don't load. You can change your choice at any time from the "Cookies" link in the footer. These providers are in the United States.
You can manage cookies through your browser settings. However, disabling cookies may limit your access to certain features of our service.
Data Security
We implement technical and organizational security measures designed to protect the information we collect. These measures include data encryption, restricted access to personal information, and regular security procedures.
Despite our efforts, no security system is completely infallible. We cannot guarantee that information will not be accessed, disclosed, altered, or destroyed due to a failure in our protection systems.
Sharing Information with Third Parties
We do not sell your personal information to third parties. However, we may share information in the following circumstances:
With service providers that help us operate our platform; when required by law or to protect our rights; and in the event of a merger, acquisition, or sale of assets, where user information may be transferred as part of the transaction.
Analytics, Measurement and Error Monitoring
We work with the following providers. None of them receive your password, and we never send them what you type into forms:
- Google Analytics (Google): aggregated traffic measurement for our website, with IP anonymization and no advertising signals.
- Firebase (Google): Analytics, Crashlytics and Performance Monitoring in the mobile app (usage events, crash reports and performance data).
- GlitchTip (self-hosted by us on our own Hetzner servers in the US): error logging for the app and the dashboard. Reports contain technical data (device, operating system, app version, error trace); emails, tokens and cookies are removed before sending, and users are identified only by a pseudonymous hash. These reports stay on our servers: they are not sent to any third party.
- Microsoft Clarity (Microsoft): session analytics and heatmaps on the website, public link pages and the mobile app. Form fields and screens with personal data (sign-in, registration, account, verification codes, forms) are masked and not recorded.
- Meta Pixel (Meta Platforms): measures visits (page views only) to our website and public link pages to evaluate our ads. It does not receive form contents. The mobile app uses the Meta SDK (App Events) to measure installs and app opens, subject to Apple’s App Tracking Transparency permission on iOS.
Google, Microsoft and Meta (analytics and ad measurement, only if you accept cookies). We honor the Global Privacy Control signal. Clarity and our error logging (GlitchTip) are not used to track you across apps or websites of other companies.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access the information we have about you.
- Correct inaccurate or incomplete information.
- Request the deletion of your personal information.
- Object to the processing of your data in certain circumstances.
- Request the portability of your data.
GDPR Compliance
Smartlinker complies with the European Union's General Data Protection Regulation (GDPR). This means we respect your privacy rights and provide you with control over your personal information.
If you are in the European Union, you have additional rights, including the right to lodge a complaint with a data protection authority.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and, when appropriate, sending you a notification.
Contact
If you have questions about this Privacy Policy or our privacy practices, please contact us at hello@soporte.smartlinker.app.